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Service Repair Contracts For Stairlifts Do You Need One

Todays Date: December 15, 2018

A lot of people fail to take out the optional stairlift maintenance contract offered to them once their 12 month warranty has elapsed. If you are not covered by a Maintenance / Repair Cover Plan repair bills can be both inconvenient and costly.

Replacing broken or worn parts on your stairlift can often exceed the cost of a Service Maintenance Contract and no guarantee a company will offer to send a call-out engineer to someone who is not on their books so to speak.

Annual stairlift maintenance contracts start at around (250-500) The lower price packages will only give you basic cover and chances are you will need to pay for the engineers call-out, parts and labour costs.

Now be very careful about call out charges! Some companies will charge you for traveling time. If you do not have a contract with the company you engage the services of, make sure you ask if they charge for the engineers traveling time.

If they are not local and the engineer spends two hours travelling time to reach you then that’s a hefty bill! Average call-out price 80 per hour x 2 =160 and he hasn’t even arrived yet. Good chance you will get stung for the two hour return trip as well 80 x 4 =320 big ones.

All companies offer a range of maintenance service contracts rated by stars or colours. Obviously the more stars or metallic of colour the higher the price but more benefits and cover you receive. All contracts should include an annual service of your chairlift.

They are expensive but for the peace of mind they bring I would recommend that you take out some type of protection cover on your stairlift unless you have very deep pockets. Even better use the company you originally purchased the product from. Other suppliers might not have the service parts required to complete the service or repair etc.

In my next article I will explain what you actually get for your money when an engineer arrives to carry out an annual service of your stairlift. Keep your eyes peeled out for that one some good info to be had.

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